The knowledgeable professionals at Integrated Hotel Solutions, Inc. understand how vital hotel operations management is to a property's bottom line. Through rigorous evaluation, extensive training and advanced technological implementation, we are able to help your hotel run at optimum levels throughout all areas.
Achieve higher revenue and lower costs through prudent management and creativity. We have shown the hotel industry that doing the "right thing" for our employees, guests, and owners translates into bottom-line results that meet or exceed financial expectations. It begins with staff development and proactive management running a quality operation, and it continues with successful marketing and sales.
From the most general procedures to the most granular practices, our property management accounting services ensure the most accurate and efficient financial flow for your hotel. Precise accounting and sound financial services are a tremendous cornerstone in increasing bottom lines.
- Accounts receivable and accounts payable processing
- Payroll administration and audit, in coordination with outsourced payroll production and audit of all federal and state returns
- Development and implementation of control systems
- Budget development, review and approval
- Cash Management
- Capital Expenditures Budget
- Statistical analysis and comparison with other IHS Management operated hotels
- Produce and distribute all other reports requested by owners or their representatives
Personalized training to include:
- Customer Experience
- Guest Relations
- Service Recovery
- Brand Knowledge
- IT support
- HR development
IHS's profitable marketing and sales operation starts with an aggressive recruitment and selection process to select the best sales people at the property level, who are supported by strong national sales leaders. Customized marketing plans for each property include an evaluation of market competition, property strengths and weaknesses, and a summary of local market conditions. We then use Internet marketing, search engine optimization, direct marketing and other tools to achieve our market share goals. On an ongoing basis, we also provide owners with a range of reports designed to help forecast room sales and demand on a monthly basis.:
Constant contact and affiliation with the following resources:
- E-mail marketing
- Post card mailings
- Hotel & Lodging Association
- Social Media
- Local Chamber of Commerce
We ensure our owners receive timely and accurate reporting to include: Accounting Reports (budgets, profit & loss, balance sheet, cash flow, accounts payable/accounts receivable statements, Sales & Marketing Reports, Operational Reports. Our owners will also have access to IHS Media, a shared reporting drive utilized by the IHS Team and General Manager. Files placed in IHS Media is accessible through the IHS website.
Area Directors study the daily operations at each of our managed hotels to ensure that they comply with brand standards. They evaluate hotel operations such as:
- Accounting, cash controls, and human resources
- Capital Improvements